Terms of Use


TERMS OF USE is a project, owned and maintained by Ratna Home Products Pvt. Ltd., Mumbai, India (hereinafter referred to as "us or we" or the "Site", RATNA with registered R).

All orders and purchases made through this Site are subject to the Online Shopping Terms and Conditions mentioned below. This is our Terms of Service Agreement ("Terms of Service Agreement" or "Agreement").

It governs your use of our online services and any content or information therein (the "Service"), as well as our website, any sub domains of and any other website pages on which the Service is provided (collectively, the "Site") by RATNA. ("RATNA s" or "us" or "we").

Please read the terms and conditions contained in this Agreement carefully. You can access the current version of this Agreement any time at Terms of Service. This Agreement may be modified by us from time to time. Any modifications we make will be effective immediately upon posting to the Site and the effective date of the latest version will appear on this page. It is your responsibility to regularly check the Site to determine if there have been changes to this Terms of Service Agreement and to review the changes.

This Terms of Service Agreement applies to anyone using the Service and or visiting the Site. By visiting the Site or using the Service, you agree to be legally bound by all of the terms of this Agreement and RATNA Privacy Policy, which is incorporated herein by reference, including all changes and revisions to this Agreement and the Privacy Policy. Failure to abide by this Agreement or any other terms or conditions posted anywhere on the Site may result in suspension or termination of your access to the Site or the Service, without notice, in addition to RATNA other remedies.

Personal and Lawful Use Only

Unless otherwise specified, the Site and the Service are intended for your personal, noncommercial use only. You agree to use the Site and the Service only for lawful purposes and acknowledge that your failure to do so may subject you to civil and criminal liability.

No use by Children Under 13

The Site and the Service are not intended for users under the age of 13. We do not knowingly collect personally identifiable information from children that age. Children under the age of 13 are expressly prohibited from submitting their personally identifiable information to us, and we will not knowingly use or retain any personally identifiable information they submit.

Your Representations and Warranties

By using the Site or Service you represent and warrant that you are at least 13 years old, you have read and agree to abide by this Agreement, you have read and agree to our Privacy Policy, any information you submit is truthful and accurate, and your use of the Site and Service does not violate any applicable law or regulation.

Site Access

We may refuse, restrict or suspend your access to the Site or the Service at any time, without warning or notice, for any reason, in our sole discretion.

Likewise, we reserve the right to modify, suspend or terminate the Site, the Service, or any feature or portion thereof at any time, without warning or notice, for any reason, in our sole discretion

You expressly agree that we will not be liable to you or any third party for modification, suspension or termination of your access to the Site or Service, or any modification, suspension or termination of the Site or Service itself or any feature or portion thereof.

Certain features or options of our Site and our Service may require you to register or participate. If you choose not to register or participate, you may not have access to those features and options.

Your Compliance

You may not in any way make commercial or other unauthorized use of (by publication, re-transmission, distribution, performance, caching, or otherwise) the Site Content or other material obtained through the Site or Service, except as permitted by the Copyright Act or other law or as expressly permitted in writing by this Agreement, Ratna, the Site or the Service.

Prohibited Activity

You agree that you will access and use the Site and the Service only for lawful purposes and in accordance with applicable law and this Agreement. You are prohibited from storing, distributing or transmitting any unlawful material through the Site or the Service. You may not collect or store personal information regarding other users. If a third party claims that material you have submitted to the Site is unlawful, you will bear the burden of establishing that it is lawful.

You agree not to disrupt, overwhelm, attack, modify or interfere with the Site, the Service or any associated software, hardware and/or servers in any way, and you agree not to impede or interfere with others' use of the Site or the Service. You further agree not to alter or tamper with any information or materials on or associated with the Site or Service.

You agree not to use the Site or the Service to upload, post, transmit, share, store or otherwise make available any content that we deem to be harmful, threatening, unlawful, defamatory, infringing, abusive, inflammatory, harassing, vulgar, indecent, obscene, fraudulent, invasive of privacy or publicity rights, hateful, or racially, ethnically or otherwise objectionable. You agree not to upload, post, transmit, share or otherwise make available any unsolicited or unauthorized advertising, solicitations, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation.

This is only a partial list of prohibited conduct. We reserve the right to investigate and take appropriate action, including, but not limited to, removing any content from the Site for any reason, suspending or canceling any user's access to the Site or the Service, and/or taking legal action against any user who makes available any content that, in its sole discretion, deems inappropriate. We reserve the right to determine, in our sole and absolute discretion, whether any material falls within any prohibited category or is otherwise impermissible.

We grant you a limited, revocable, non-exclusive license, with no right to sublicense, to access, display, and copy material (excluding any software code) displayed or provided on the Site or the Service solely for your non-commercial, personal use of the Site and the Service. You may not copy, reproduce, distribute, poadcast, publish, collect into a database, display, perform, modify, create derivative works of, sell, license, transmit, or in any way exploit any part of the Site, the Service or Site Content, except as specifically permitted herein. Any copies you make of Site Content must include all copyright and other proprietary notices included on the original content. Without limiting the generality of the foregoing, you may not distribute any part of the Site or the Service over any network, including a local area network, nor sell or offer it for sale. Using any material displayed on the Site or the Service on any other website or networked computer environment is prohibited. Also, decompiling, reverse engineering, disassembling, or otherwise reducing any software used on the Site or the Service into a readable form in order to examine the construction of such software and/or to copy or create other products based (in whole or in part) on such software, is prohibited, except as permitted by law.

You may not circumvent, disable or otherwise interfere with any security-related features of the Site or the Service, or features that prevent or restrict use or copying of any content or enforce limitations on use of the Site, the Service or the Site Content.

Those who access or use the Site or the Service from other jurisdictions do so at their own choice and risk and are solely responsible for compliance with local law. Please note that the personal information you submit to our Site and Service will be transferred to and stored in India to be processed by us so we can provide this Site and Service to you as set forth in this Agreement and our Privacy Policy.

This Agreement

If any provision of this Agreement is found by a proper authority to be unenforceable or invalid, such unenforceability or invalidity shall not render this Agreement unenforceable or invalid as a whole and in such event, such provision shall be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law or applicable court decisions. This Agreement, together with the Privacy Policy, is the entire agreement between the parties relating to the matters contained herein.

Transfer of Rights

This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Ratna without restriction.

Law and Venue

This Agreement shall be governed by, construed and enforced in accordance with the laws of the State of Maharashtra, India, as they are applied to agreements that are entered into and performed entirely within India. Any action you, any third party or Ratna may ping to enforce this Agreement or, in connection with any matters related to the Site or the Service, shall be pought only in the State Indian Courts located in Mumbai, Maharashtra, and you expressly consent to the exclusive jurisdiction of said courts over yourself and any such matters.


Prices for Products are mentioned on our Site and are incorporated into these Terms by reference. All prices are denominated in Indian rupees. Prices, Products and Services may change at Ratna discretion.


You agree to abide by all provisions prescribed in the order forms submitted by you for the purchase of any products from the Site. You authorize that all information that you submit will be true and accurate (including without limitation your credit card number and expiration date), and you agree to pay all charges plus all applicable taxes for the purchases made by you.

Payment Options

We, at Ratna, offer an array of convenient options to make payments for your order:

Credit/Debit Card: We accept payments via all major Credit Cards & Debit Cards. Please be assured that all Credit/Debit card details remain private and confidential. Our payment gateway uses SSL encryption technology to protect your card information

Cash on Delivery: Cash-on-Delivery (C-O-D) is an alternate method of purchasing from us. If you choose this option, you need to pay only at the time of the actual delivery, rather than paying in advance. This option is available across all addresses served by our delivery partner.